07811 399183

Looking for a quote?

49 Ash Grove

Stockton-on-Tees

Loft Solutions is dedicated to safeguarding the privacy of our customers and website users. This Privacy Policy highlights how we collect, utilise, disclose, and protect the personal information of individuals who interact with us via our services or website. By using our services, visiting our website, or providing us with your personal data, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information
We collect personal information that you voluntarily provide to us, such as your name, email address, telephone number, and other details necessary to provide you with our loft conversion services or when you contact us with inquiries.

1.2. Project Details
We gather details about your specific loft conversion project, preferences, and any communications related to the services you engage us for, which allows us to tailor our services to your needs.

1.3. Website Usage Information
When you navigate our website, we may collect non-personal statistical information such as the pages you visit, the browser you use, and other usage data to improve our website’s functionality and your overall experience.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1. Providing Services
To deliver personalised loft conversion services and maintain our engagements with you as our client.

2.2. Communication
To communicate with you regarding inquiries, services, and to provide customer support and service updates.

2.3. Website Improvement
To analyse website traffic and usage patterns to enhance the content and functionality of our website, ensuring a better user experience for our visitors.

3. Sharing Your Information

We respect your privacy and do not sell or lease your personal data to third parties. We may share your information with:

  • Third-party service providers who assist us in our operations and are committed to maintaining confidentiality.
  • Law enforcement or other governmental authorities if required by law or as needed to protect the rights, property, or safety of Loft Solutions, our customers, or others.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to collect information on your browsing behaviour to enhance our website service offerings. You can manage your preferences regarding cookies through your internet browser settings.

5. Data Security

Loft Solutions takes serious precautions to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Nevertheless, no online service can ensure absolute security.

6. Your Choices and Rights

You have the right to review, modify, or request the deletion of your personal information that we hold. Additionally, you may opt out of receiving marketing material from us at any time. If you have any concerns or wish to exercise your rights, please contact us at info@loft-solutions.co.uk.

7. Changes to this Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our practices, technology, or the law. When changes are made, we will revise the date at the top of this policy and encourage you to review it regularly.

8. Contact Us

Should you have any questions about this Privacy Policy or our privacy practices, please get in touch with us through the following email address:

info@loft-solutions.co.uk

Get a Free Quote